ABAS/TPA Provides Your Employees With Electronic Access to Information

Health care benefit administration is very complex. With ABAS/TPA, you get more than a claims processing operation–you get a sophisticated benefit management system. Utilizing TriZetto® software, ABAS/TPA’s skilled specialists electronically manage health claim information processing through the ever-increasing complexities of today’s healthcare system.

As an employer, your goal is to offer your employees quality healthcare at a reasonable cost. As your administrator, our goal is to manage your plan efficiently and provide the highest quality services to your employees. Healthcare is confusing and employees routinely complain about not understanding the complicated nature of claim processing. To assist in this area, TriZetto and ABAS/TPA provides our clients with StatusLink, an online service to help your employees access their most up-to-date claims status electronically. Some of the services StatusLink provides are as follows:

• Automated patient eligibility and benefits verification inquiries.
• 24/7 access to both processed and paid claims status information with claim detail data, including remark codes along with their descriptions and a detailed breakdown by ineligible amount types.
• Security features allowing only authorized access to data. Data access can be further restricted to certain members at the enrollee level for greater security.
• A reduction in delays, search times and routine service calls allowing for increased customer satisfaction.
• The ability to display Summary Plan documents for each member.
• Online ID card requests increasing accuracy and reducing service inquiries.
• Client-enabled customization of site to include company logos and graphics.